Is this Hyatt Place Richmond/Innsbrook pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hyatt Place Richmond/Innsbrook?

Check-in time for Hyatt Place Richmond/Innsbrook starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hyatt Place Richmond/Innsbrook have a swimming pool?

No, this Hyatt Place Richmond/Innsbrook does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hyatt Place Richmond/Innsbrook?

Best-rates for the Hyatt Place Richmond/Innsbrook starts from $119 per night with includes Bedding/Linens, Bar, Toiletries, Guest Services, Balcony/Terrace, Security/Safety, Restaurant, Laundry, Wheelchair Accessible, Accessibility, Business Services, Wellness Facilities, Entertainment, Breakfast, Kitchen, Air Conditioner, TV, Child Friendly, Internet, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hyatt Place Richmond/Innsbrook a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hyatt Place Richmond/Innsbrook wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hyatt Place Richmond/Innsbrook is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hyatt Place Richmond/Innsbrook?

Based on the information reported by the owner or manager, the Hyatt Place Richmond/Innsbrook indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hyatt Place Richmond/Innsbrook?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hyatt Place Richmond/Innsbrook | Hotel in Glen Allen

| 7.8 (1002 Reviews) | 1 Bathroom

Innsbrook Hotel | Hyatt Place Richmond/Innsbrook

Hotel in Innsbrook, Glen Allen

Hotel in Glen Allen with free breakfast and a 24-hour fitness center
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free weekday breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Housekeeping is available once per stay.
Hyatt Place Richmond/Innsbrook offers 124 accommodations with MP3 docking stations and DVD players. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Toothbrush and toothpaste (on request)

Hair dryer

Designer toiletries

Shampoo

Towels

Toilet paper

Soap

Shower/tub combination

Private bathroom

Bedroom

Heating (climate-controlled)

Bed sheets

Air conditioning (climate-controlled)

Free cribs/infant beds

Premium bedding

Blackout drapes/curtains

Iron/ironing board

Laptop-friendly workspace

Phone

Free local calls

Connecting rooms available

Desk

Separate sitting area

Breakfast

Free buffet breakfast available daily 6:30 AM–9:00 AM

1 bar

1 restaurant and 1 coffee shop/cafe

Coffee/tea maker

Mini-fridge

Parking

Wheelchair-accessible parking and van parking available

Uncovered self parking on site (USD 5.00 per night; includes in/out privileges)

Accessibility

Wheelchair-accessible registration desk

Handrails in stairways

Thin carpet in room

Wheelchair-accessible van parking

Pool hoist on site

Elevator

Wheelchair-accessible business center

Wheelchair-accessible path of travel

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Lever door handles

Visual alarms in hallways

Stair-free path to entrance

Wheelchair-accessible parking

Well-lit path to entrance

Wheelchair-accessible path to elevator

Assistive listening devices available

4 on-site accessible parking spaces

Wheelchair-accessible pool

Activities

Hiking/biking trails

Fitness center access

Golfing

24-hour fitness center

Entertainment

MP3 dock

Cable channels

Premium channels

DVD player

42-inch flat-screen TV

Pay movies

General

Conference space (1195 square feet)

24-hour business center

Meeting rooms

Elevator

Front-desk safe

Banquet hall

Spanish

English

Renovated entire property - March 2025

TV in lobby

Smoke-free property

Guest Services

Snack bar/deli

Free cribs/infant beds

Mini-fridge

DVD player

24-hour front desk

Luggage storage

Housekeeping (once per stay)

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi

Outdoors

Picnic area

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 1:00 am express check-in available minimum check-in age: 21

Check-out

Check-out before 11 am contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Uncovered self parking fee: usd 5.00 per night (in/out privileges) pet fee: usd 100 per accommodation, per stay (maximum usd 175 per stay) plus usd 100 one-time cleaning fee service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 50 lbs per pet) pets allowed for an extra charge of usd 100 per accommodation, per stay (maximum usd 175 per stay), plus a one-time cleaning fee of usd 100 restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges it is hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of gbac star (hyatt)

Reviews

Rachel

Dec 23, 2025 08:38:15 AM

Review Score: 10

Summary: Convenient place to stay close to lots of amenities. Staff were friendly, room was clean and breakfast was hot.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 1 King Bed with Sofa bed Room Size: 375 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Outdoor spaces not available, Ping - 10.54, Room and bed type depend on availability check-in, Sofa bed, Square meters - 34.8, Extra bed count 1, Square feet - 375, Bed count minimum 2, Bed count maximum 2
Standard Room, Multiple Beds (2 Double Beds with Sofa Bed) Room Size: 375 square feet m² 3 Double Beds and Double Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Sofa bed, Bed count maximum 3, Square meters - 35, Extra bed count 1, Square feet - 375, Bed count minimum 3
Room, Multiple Beds (High Floor) Room Size: 375 square feet m² 3 Double Beds and Double Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 10.54, Room and bed type depend on availability check-in, Sofa bed, Bed count maximum 3, Square meters - 35, Extra bed count 1, Square feet - 375, Bed count minimum 3
Room, 1 King Bed, Accessible, Bathtub Room Size: 375 square feet m² 1 King Bed	General Doorbell/telephone notification, Wheelchair-width doorways, Lever door handles, Room and bed type depend on availability check-in, Bathtub only, Grab bar - in bathtub, Grab bar - near toilet, Extra bed count 1, Lowered locks/deadbolt, Height-adjustable showerhead, Ping - 10.54, Low-height bed, Wheelchair-accessible bathroom vanity, Telephone accessibility kit, Bed count minimum 1, Number of living rooms 0, Grab bar - in shower, Visual fire alarm, Low-height counters/sink, Low-height desk, Sofa bed, Vibrating pillow alarm, Hand-held showerhead, Square meters - 35, Wheelchair accessible, Square feet - 375, Accessible bathtub, Portable bathtub seat, Lowered peephole/view port in door, Portable shower seat, Roll-in shower, Bed count maximum 1
Room, 1 King Bed (High Floor) Room Size: 375 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 10.54, Room and bed type depend on availability check-in, Sofa bed, Square meters - 35, Bed count minimum 1, Extra bed count 1, Square feet - 375, Bed count maximum 1