citizenM New York Times Square | Hotel in New York

| 9.4 (2054 Reviews) |  1 Bathroom
Central New York City Hotel | citizenM New York Times Square

Hotel in Central New York City, New York

Boutique hotel with a 24-hour fitness center, steps from Broadway
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
Housekeeping is available on request.
CitizenM New York Times Square offers 230 accommodations with iPads and laptop-compatible safes. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.


Recreational amenities at the hotel include a 24-hour fitness center.

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Amenities

Air Conditioner
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Shower
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Private bathroom
  • Toilet paper
  • Towels
  • Hydromassage showerhead
  • Eco-friendly toiletries
  • Soap
Bedroom
  • Pillow-top mattress
  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Premium bedding
  • Bed sheets
  • Heating
  • Mobile key entry
  • Iron/ironing board
  • Energy-saving switches
  • Laptop-friendly workspace
  • Water-efficient toilets only
  • LED light bulbs
  • Desk
  • Laptop-compatible safe
  • Bulk dispenser for toiletries
  • Recycling
  • Water-efficient showers only
  • Eco-friendly cleaning products provided
  • Phone
Breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Buffet breakfast available for a fee daily 6 AM–11 AM: USD 22 per person
  • Coffee/tea in common area(s)
Parking
  • No onsite parking available
Accessibility
  • Wheelchair-accessible registration desk height (inches): 34
  • Stair-free path to entrance
  • Lever door handles
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Elevator door width (inches): 38
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
Activities
  • Outlet shopping
  • Health/beauty spa
  • 24-hour fitness center
Entertainment
  • Digital channels
  • iPad
  • 43-inch Smart TV
General
  • Coworking space
  • Business center
  • Front-desk safe
  • Water dispenser
  • Elevator
  • English
  • At least 80% lighting from LEDs
  • Humane treatment of captive wild animals
  • Reusable cups only
  • No plastic coffee stirrers
  • Water dispenser
  • Double-glazed windows
  • Biodegradable coffee stirrers
  • Communal living room
  • No plastic soda bottles
  • Local artist showcase
  • Comprehensive food waste policy
  • Local culture & ecosystem education
  • No plastic water bottles
  • 100% renewable energy
  • Designated smoking areas (fines apply)
  • TV in lobby
  • Locally-owned & organized tours & activities
  • Biodegradable drinking straws
  • No plastic drinking straws
  • Comprehensive recycling policy
Guest Services
  • Snack bar/deli
  • Housekeeping (on request)
  • Multilingual staff
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight contactless check-in available express check-in available minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available express check-out available late check-out fee: usd 69 late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 10 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately usd 22 per person late check-out fee: usd 69 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges long-term renters welcome noise-free guestrooms cannot be guaranteed onsite parties or group events are strictly prohibited safety features at this property include a smoke detector special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed tax id - mrmdus33 this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property uses wind and solar energy, plus eco-friendly cleaning products

Reviews

Paul
Jan 27, 2026 07:32:22 AM
Review Score:   10
Summary: Loved our time at citizenM. Fantastic location. Room was small (obvs its new york) but really well thought out and just what we needed. The bed with the huge window was just what i wanted. The rooftop bar had unreal views. All the staff were really good apart from one rude person on the last day.
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Room Arrangement

Room Info Facilities
Room, 1 King Bed (Mobility Accessible, Roll-In Shower)
Room Size: 151 square feet m2
1 King Bed
Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

General

Ping - 4, Accessible vanity height (inches) - 34, Number of bedrooms - 1, Accessible vanity height (centimeters) - 86, Transfer shower, Low bed height (inches) - 24, Low desk height (inches) - 30, Grab bar - near toilet, Lowered locks/deadbolt, Lowered electrical outlets in bathroom, Height-adjustable showerhead, Shower grab bar height (inches) - 34, Low-height bed, Wheelchair-accessible bathroom vanity, Bathroom emergency pull cord, Toilet grab bar height (inches) - 34, Low counters/sink height (inches) - 34, Low counters/sink height (centimeters) - 86, Bed count minimum 1, Grab bar - in shower, Shower grab bar height (centimeters) - 86, Low bed height (centimeters) - 60, Low-height counters/sink, Low-height desk, Raised toilet seat, Square feet - 151, Hand-held showerhead, Toilet grab bar height (centimeters) - 86, Raised toilet seat height (inches) - 18, Raised toilet seat height (centimeters) - 46, Square meters - 14, Wheelchair accessible, Lowered peephole/view port in door, Low desk height (centimeters) - 76, Roll-in shower width (centimeters) - 91, Roll-in shower width (inches) - 36, Roll-in shower, Bed count maximum 1
Premium Room, 1 King Bed (View)
Room Size: 151 square feet m2
1 King Bed
Premium Room, 1 King Bed (View)

General

Ping - 4, Number of bedrooms - 1, Square feet - 151, Square meters - 14, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed
Room Size: 151 square feet m2
1 King Bed
Room, 1 King Bed

General

Ping - 4, Number of bedrooms - 1, Square feet - 151, Square meters - 14, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed (High Floor)
Room Size: 151 square feet m2
1 King Bed
Room, 1 King Bed (High Floor)

General

Ping - 4, Number of bedrooms - 1, Square feet - 151, Square meters - 14, Bed count minimum 1, Bed count maximum 1, City view

FAQ's

Is this Central New York City hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Central New York City hotel have a swimming pool?

No, this Central New York City hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Central New York City hotel?

Best-rates for the Central New York City hotel starts from $178 per night with includes Designated Smoking Area, Restaurant, Bar, TV, Breakfast, Laundry, Child Friendly, Accessibility, Business Services, Wellness Facilities, Fireplace/Heating, Guest Services, Internet, Air Conditioner, Wheelchair Accessible, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Central New York City hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Central New York City hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Central New York City hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Central New York City hotel?

Based on the information reported by the owner or manager, the Central New York City hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Central New York City hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD178
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