Candlewood Suites Richmond Airport by IHG | Hotel in Richmond
Hotel
7.6
(1013 Reviews) |
1 Bathroom
Available rates:
Hotel in Mosby, Richmond
Suburban hotel with a fitness center and a 24-hour front desk Along with a fitness center, this smoke-free hotel has a snack bar/deli and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is not available. Candlewood Suites Richmond Airport by IHG offers 103 accommodations with washers/dryers and DVD players. 32-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.
Recreational amenities at the hotel include a fitness center.
Check-out before 11 am contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Pet fee: usd 75 per pet, per week (maximum usd 150 per stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 80 lbs per pet) pets allowed for an extra charge of usd 75 per pet, per week (maximum usd 150 per stay) restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property is professionally cleaned
Reviews
Kevin
Sep 3, 2025 11:05:05 PM
Review Score:
6
Summary: We have been coming to the hotel for at least 6 years during Labor Day weekend for a softball tournament at Dorey Park the hotel is convenient to the park and grocery stores. However each year seems to get worse. Only one working washing machine for guest and also for the workers. I learned this when I asked for clean towels we were told we would get them and never did. We used the patio and asked for it to be cleaned to only be told the exterior worker was off so we had to empty the over flowing trash clean the tables and sweep the floors Not certain we will stay at this location next year.
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Reviews
Kevin
Sep 3, 2025 11:05:05 PM
Review Score:
6
Summary: We have been coming to the hotel for at least 6 years during Labor Day weekend for a softball tournament at Dorey Park the hotel is convenient to the park and grocery stores. However each year seems to get worse. Only one working washing machine for guest and also for the workers. I learned this when I asked for clean towels we were told we would get them and never did. We used the patio and asked for it to be cleaned to only be told the exterior worker was off so we had to empty the over flowing trash clean the tables and sweep the floors Not certain we will stay at this location next year.
Aug 9, 2025 06:20:16 PM
Review Score:
6
Summary: No airport shuttle. Room was humid and smelled very bad. There was NO BODY WASH, SHAMPOO, CONDITIONER, OR SOAP in the bathroom. Very dissappointed.
Marlynne
Aug 3, 2025 03:53:37 AM
Review Score:
4
Summary: As soon as we opened the door to the room, there was a powerful musty/mildew smell and the bedding was damp. I was told it was the only room available. It was a last minute booking and we were too tired after a 6 hour drive to move to another hotel, so we stayed and blasted the air the whole time. The kitchenette wasn't stocked with much, but it served its purpose. The bathroom was fine.
Jul 28, 2025 08:17:29 PM
Review Score:
4
Summary: Looks nice from the outside. Coming inside there was a distinct smell in the lobby of smoke. I observed a few people who were right outside the front entrance smoking. When I got off the elevator on my floor, the smell of food was a bit overwhelming, as someone was clearly cooking in their room and had their door ajar. It was not a pleasant smell, and I don't have an aversion to smell, but this was a bit overwhelming.
The room itself was okay, the bed was comfortable. The room was clean but needs to be updated. The room was nice enough to where I would stay again, but the smell of smoke in the lobby coupled with the overwhelming smell of food on the floor of my room was enough for me to rate the hotel as a 2, and not worth staying again.
Malik
Jul 27, 2025 06:52:26 AM
Review Score:
4
Summary: First off, our tv was broken. The sink’s water pressure was very low and our AC unit was motion-censored and kept cutting off during our sleep. Concierge was nice enough to find us another room but we still had to deal with AC cutting off in the middle of the night due to us sleeping without moving. Overall, not the most comforting stay but I do appreciate front desk for doing what they could to make up for the rooms’ mishaps
Sheryle
Jul 23, 2025 05:14:07 PM
Review Score:
4
Summary: Terribly dirty, food crumbs all over the carpet. No ice. Refrigerator sounded like a smoke alarm. No hair dryer.
Traci
Jul 14, 2025 04:33:24 AM
Review Score:
4
Summary: The check-in went well. Front desk staff was friendly, explained towel service would be at the front desk and there would be no daily services. What they did not explain nor did we expect would be if things ran out over the weekend it would not be replaced. Examples - coffee creamer and hair conditioner both fairly important in a morning routine! Key cards needed to be replaced multiple times which was common within our group of multiple room. Would not return.
Klenton
Jul 9, 2025 07:09:27 PM
Review Score:
10
Summary: The overall stay was positive. Extra linen and towels are available at the front desk. The staff and housekeeping were very friendly and accommodating.
Sheri
Jul 3, 2025 10:13:48 AM
Review Score:
6
Summary: The staff was great, friendly and they tried to be commendating but wasn't supplied with all of the right things. No plasticware and no extra towels. There are no coffee makers in the rooms and they don't offer coffee in the lobby. The right had a moody smell to it and they don't clean out straighten up the room during your stay.